Opotikirealestate

To whom it may concern: We were privileged recently to have Tracy and Graham market and sell our lifestyle property in Rotorua. Our instructions were clear and these two professionals took charge of the rest. • Good market understanding, analysis and advice • An excellent marketing strategy and execution • Effortless open homes with great weekly reports • A well constructed and delivered auction • A great sale outcome, all within four weeks • Tracy and Graham were always positive and acceptable sale would be the outcome Tracy and Graham, many, many thanks for your approach, your positivity and for the fantastic outcome. - Keith and Gloria

Dear Tracy, I would like to thank you for securing the sale on our property. I certainly did appreciate your caring and the professional way in which you handled this, nothing was too much trouble for you and we felt at all times that were the priority. - Ian & Iris Walker

To whom it may concern: Tracy Beaufill recently marketed and sold our property in Hamurana, Rotorua. From our very first encounter with Tracy, her professional, enthusiastic outlook came shining through. From the beginning of the campaign until our property was sold, the key to our success was the emphasis that Tracy placed on communication. We were included in every step of the process from choosing the photographs to market our home to our weekly meetings with regards to activity from the previous week. Tracy “tells it how it is” – realistic feedback was given and we were not given any false expectations. All communication was delivered in a positive, honest manner and Tracy genuinely wanted us to achieve our goal, so we could move forward with our life plans. If we are looking to market a property in future, Tracy would definitely be our first port of call and feel she would be an extremely valuable asset to any business. - Jane & Ian Brackenbury

Dear Tracy, I am writing to thank you for your help selling my good friend, Trudy’s house. Trudy is an elderly woman and she needed someone who could make her feel in control of the sale of her greatest asset. You were wonderful the way you helped her through the process right from choosing the most appropriate method of selling the house (which I believe she benefited from), through to helping her into an appropriate new place in another city. I think you went well beyond the call of duty for her, especially considering that the sale was not a particularly big one. I would be happy for you to use this letter as a letter of recommendation to potential clients because I think you have a lot to offer them, and it is not easy choosing an agent and sorting the wheat from the chaff. You are definitely of the wheat category and I believe that if more clients can make the right decisions and choose good agents, the better the industry is for it. - Paul Croucher

Dear Tracy I am delighted to provide the following recommendation for Tracy and Graham Beaufill. After purchasing a property from Tracy in Kaharoa a number of years ago, the time came for me to sell and relocate with work to the Waikato. I faced only one issue in completing this transaction – being the global financial crisis. This, of course, had depressed property prices and I faced the very real issue of realising a reasonable value from my property in what was a very uncertain market at the time. We had kept in close contact with Tracy and Graham after purchasing our property, given that they themselves lived just down the road and having total faith in their ability, we contacted them for their advice and engaged their services. Tracy spend some time working through our strategy with us and talking us through the challenged that came with such a distressed market, helping us through the series of challenging decisions we needed to get right to maximise the sale value of our property including marketing plans and sales methods. Tracy remained calm and professional through this process, offering sound considered advice in line with our personal opinions of the market, never pushing us into a price point or marketing strategy, preferring to thoroughly discuss all options and let us make the final decision. It was this professionalism that helped us keep a firm view on the transaction and make sound decisions in a very trying market. Selecting an auction based campaign, Tracy kept us very well informed with weekly updates of a quality and detail level I have not seen from other agencies. Having sold several houses before this one, I can say that in my opinion this is the highest standard of reporting on the local market. Tracy did not, however, rely on written updates to keep us informed – in fact they were almost redundant given that all the information contained within these reports had already been discussed with us either face to face or by telephone well beforehand. Having limited interest in our property due to the specialised nature of the place, Tracy invested many hours with potential purchasers, showing one couple through the house repeatedly at their request, without any complaint or delay – which is fortunate as these people eventually purchased the property and, given the wife was heavily pregnant, could easily have been swayed away with an agent that wasn’t 100% committed. As the process drew to a close and we entered into negotiations with these purchasers in an auction forum, I am almost certain Tracy was more nervous that we were – demonstrating just how much personal energy she had dedicated to the process. Being overseas at the time, I was personally very reassured to have such a committed agent back home on the ground who wanted a good result for us – not, like so many agents, thinking solely about her own commission. Auctions being auctions as the bidding slowed the tension rose, however Tracy and Graham remained professional and calm, giving me good advice and reassurance which helped me deal with the process from an overseas location via cell phone which could otherwise have been very difficult to manage. Finally, with some post auction negotiations and again plenty of after hour’s leg work by Graham and Tracy, the property sold. More importantly, it sold at a realistic price that I was satisfied with, allowing me to move on without having to take a large financial hit. I have no doubts that this was due to the hard work and professionalism of Tracy and Graham and would not hesitate to recommend listing with this pair. Not only are they great agents, they’re great people too – and this makes those tricky situations and challenging discussions far easier to get through as you know they’re out there working for your, not just hunting the next commission. A fantastic job – highly recommended. - Dylan Newbold

To whom it may concern: Thank you so much Tracy Beaufill for the smoothest sale and purchase we could wish for. After not so great experiences in the past in the buying and selling field, we could not have asked for a better Agent and we are very grateful to her. Even after the first meeting we had with Tracy, our son, aged nine years old, commented that he really liked Tracy and she rocked. We knew then, that we had made the right decision with listing with Tracy. Right from the get go, Tracy was always professional and respectful, yet friendly, honest, helpful and supportive, and for us a family, that really meant a lot. Buying and selling can be a stressful affair, and I cannot put into words how much we appreciate what Tracy has done. We will be recommending her to anyone we know who wants to either buy or sell. We are now the proud owners of a home we fell in love with right from start and we are looking forward to many happy years here. Thanks Tracy. We wish Tracy all the best with her career in Real Estate, and both Tracy and Duncan Realty come with our recommendations if you are wanting to buy or sell. Thanks again. Warmest regards, Michelle, Philip and Brodie

To Whom it may concern: We purchased through Tracy 10 years ago, and just recently sold, she was honest, professional and down to earth, Tracy worked hard for us as a purchaser and seller to achieve our goals to move on, we look forward to purchasing our next home through Tracy in the near future - Quentin & Rebecca Frew

To whom it may concern, Reference: Tracy Beaufill Tracy has our enormous gratitude for working very hard at achieving a good outcome in the purchase of our dream property, both for us as buys and for the vendors. Tracy is friendly yet professional, very approachable, good with advice and 'spoke our language', keeping us well-informed throughout the whole process. We have no hesitation in recommending Tracy to prospective buyers and are looking forward to our future plans. Yours faithfully C&S Campion

I recently put my property on the market with Tracy Beaufill and Mandy Lee from Letterbox Realty. I found their level of service to be very efficient and professional. The communication was second to none, keeping me up to date with any and all developments as they transpired. The bonus is that I received outstanding service, a premium value for my property and saved thousands of dollars in the process. If anyone is looking to list their property, I strongly recommend that you talk with Tracy Beaufill and Mandy Lee at Letterbox Realty - they have been a pleasure to work with.

We listed two properties with Tracy Beaufill. One being our home and other a rental. Both properties where treated with importance. We found Tracy to be approachable, professional, honest and very humble. Her communication during the whole process was fantastic. What can be a stressful time became manageable. During the process we had dealings with the entire small Letterbox team and all are very committed and passionate people. We have no hesitation in recommending Tracy and Letterbox Realty. Karen & Vern Scheffer